Need help? *For Windows* – Select the Start button, type Computer in the search box, right-click on Computer, and then select Properties. Under Windows edition, you’ll see the version and edition of Windows that your device is running. *For Mac* – From the Apple menu in the corner of your screen, choose About This Mac. You should see the macOS name, such as macOS Mojave, followed by its version number.
Need help? You can visit https://www.whatsmybrowser.org/ and copy across the details into the field below if you’re not sure.
For Mac: Click the Apple icon in the top left corner of your Mac. This will bring up a drop-down menu. Pick the top option: About This Mac. The resulting window should show you the information you need including processor speed, memory, and graphics card information. For Windows: Head to Control Panel > System and Security > System to open it. You can also press Windows+Pause on your keyboard to instantly open this window. Your computer’s CPU model and speed are displayed to the right of “Processor” under the System heading.
You will find these details in your device settings
It’s important to help us understand the issue you’ve encountered so we can replicate. What is not working? Do you see any error messages? Is the issue in a game, what game? If the issue is in a level, which level?
